Business Support Assistant
North East & North Cumbria Integrated Care BoardAre you passionate about health and social care and looking for a role that offers flexibility and growth? At North East and North Cumbria Integrated Care Board, we value work-life balance and offer a range of flexible working options, including hybrid working. Enjoy a supportive team environment, competitive salary, and opportunities for professional development. Apply now to make a difference in our community!
Flexible Working Options: We understand the importance of work-life balance and offer a range of flexible working options, including part-time and job share. We encourage applicants to discuss their preferred working patterns during the interview process.
Hybrid Working: This role offers the opportunity for hybrid working, allowing you to split your time between our ICB offices and home. We aim to provide a supportive and adaptable working environment that meets the needs of our staff, service delivery and the patients within our Region.
Benefits:
- Competitive salary and pension scheme
- Opportunities for professional development and training
- Supportive team environment
- Enhanced work-life balance through flexible and hybrid working arrangements
- Employee Benefits – Salary Sacrifice Schemes such as Lease Cars, Home Electronics, Cycle to Work
Job overview
Are you passionate about health and social care and looking for a flexible role with room to grow? Join our dedicated team at NENC ICB and help make a real difference in our communities.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Advert
We are looking for enthusiastic and motivated Assistant Administrators to support our All Age Continuing Care Service. These roles are key to delivering our statutory responsibilities for NHS Continuing Healthcare (CHC) and Funded Nursing Care (FNC).
Working for our organisation
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Detailed job description and main responsibilities
What You’ll Do
- Provide administrative support for CHC/FNC referrals and processes
- Communicate with patients, families, and external partners (by phone and face-to-face)
- Handle enquiries and direct them appropriately
- Maintain accurate records and provide cross-cover across admin functions as needed
The use of Artificial Intelligence: Whilst the ICB are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
UKVI Sponsorship: Please note that North East and North Cumbria ICB do not hold a UKVI sponsorship license. Therefore, we are unable to proceed with applications that require sponsorship.
Reasonable Adjustments: If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.
Fit & Proper Person Regulations: Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.